Warranty Policy
1. Introduction
At Inspirationserenity, we are committed to providing high-quality outdoor gear that enhances your adventures. To instill confidence and peace of mind in your purchase, we offer a comprehensive warranty policy for our products. Please take a moment to read our warranty terms and conditions below.
2. Warranty Period
The warranty period begins on the date of purchase and lasts for 1 year. Proof of purchase is required to validate the warranty.
3. What is Covered
4. What is Not Covered
5. How to Make a Warranty Claim
To make a warranty claim, please follow these steps:
1. Contact our customer service team within the warranty period.
2. Provide proof of purchase (order number or receipt).
3. Describe the defect or issue with the product.
4. We may request photos or videos of the defect for assessment.
5. If approved, we will provide instructions for returning the product.
6. Return the Product: If applicable, you may be required to return the defective product in its original packaging. Shipping for returning the product is the customer's responsibility unless stated otherwise.
6. Resolution
Upon receiving and inspecting the returned product, we will, at our discretion:
7. Limitation of Liability
Inspirationserenity's liability is limited to the repair, replacement, or refund of the defective product. We are not liable for any incidental or consequential damages arising from the use or inability to use our products.
8. Changes to the Warranty Policy
We reserve the right to update or modify this warranty policy at any time without prior notice. Any changes will be posted on this page, and the updated policy will apply to all purchases made after the effective date of the change.
9. Consumer Rights
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
10. Contact Us
If you have any questions about this warranty policy, please contact us at info@inspirationserenity.com.
At Inspirationserenity, we are committed to providing high-quality outdoor gear that enhances your adventures. To instill confidence and peace of mind in your purchase, we offer a comprehensive warranty policy for our products. Please take a moment to read our warranty terms and conditions below.
2. Warranty Period
The warranty period begins on the date of purchase and lasts for 1 year. Proof of purchase is required to validate the warranty.
3. What is Covered
- Defects in materials and workmanship
- Malfunctions under normal use conditions
4. What is Not Covered
- Normal wear and tear
- Damage caused by misuse, abuse, or neglect
- Damage caused by unauthorized modifications or repairs
- Damage resulting from improper maintenance or storage
- Accidental damage
5. How to Make a Warranty Claim
To make a warranty claim, please follow these steps:
1. Contact our customer service team within the warranty period.
2. Provide proof of purchase (order number or receipt).
3. Describe the defect or issue with the product.
4. We may request photos or videos of the defect for assessment.
5. If approved, we will provide instructions for returning the product.
6. Return the Product: If applicable, you may be required to return the defective product in its original packaging. Shipping for returning the product is the customer's responsibility unless stated otherwise.
6. Resolution
Upon receiving and inspecting the returned product, we will, at our discretion:
- Repair the defective product
- Replace the defective product with a new or refurbished product of equal or greater value
- Issue a store credit or refund for the original purchase price
7. Limitation of Liability
Inspirationserenity's liability is limited to the repair, replacement, or refund of the defective product. We are not liable for any incidental or consequential damages arising from the use or inability to use our products.
8. Changes to the Warranty Policy
We reserve the right to update or modify this warranty policy at any time without prior notice. Any changes will be posted on this page, and the updated policy will apply to all purchases made after the effective date of the change.
9. Consumer Rights
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
10. Contact Us
If you have any questions about this warranty policy, please contact us at info@inspirationserenity.com.